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Medical Receptionist

Cook Children's Health Care System

Location
Onsite (Dodson Medical Office Building, Texas)
Employment
Full-time
Level
Entry Level
Posted 2 days ago

About the role

Cook Children's Health Care System is seeking a Medical Receptionist to manage patient intake, scheduling, and billing at the Dodson Medical Office Building. The role focuses on delivering excellent customer service and maintaining efficient patient flow within the Gastroenterology department.

Skills

Customer service Communication skills Medical terminology Scheduling Patient registration Billing Payment collection Interpersonal skills Insurance plan knowledge Phone etiquette

Full job details

Location:

Dodson Medical Office Building

Department:

Cln-Gastro (GI)

Shift:

First Shift (United States of America)

Standard Weekly Hours:

40

Summary:

The Medical Receptionist is responsible for greeting the patients and establishing a friendly and positive in-take and check out encounter for each patient’s visit requiring excellent communication skills and the ability to adapt to changes in both staffing levels and patient volumes. The receptionist is responsible for maintaining patient flow, answering phones promptly and courteously, scheduling, registering, billing and payment collection activities for clinic patients while following all applicable policies and procedures. They will successfully learn and understand diversified insurance plans and medical terminology. 


Education & Experience:

  • High School graduate or equivalent required.
  • Customer service experience required.
  • Medical Receptionist experience preferred.

Knowledge, Skills & Abilities:

  • Exhibit good interpersonal and communication skills. 
  • Maturity to withstand pressure that may arise in relation to the public and physician. 

Hours:

  • Monday-Friday: 8:30am-5:00pm

About Us:


Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.


Cook Children’s is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.