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Medical Receptionist - Psychiatry

Cook Children's Health Care System

Location
Onsite (Dodson Medical Office Building, Texas)
Employment
Full-time
Level
Entry Level
Posted 1 day ago

About the role

Cook Children's Health Care System is a leading pediatric healthcare organization in Texas dedicated to improving the well-being of every child. This role supports the Psychiatry department by managing patient intake, scheduling, and administrative operations to ensure a positive patient experience.

Skills

Medical terminology Patient intake Customer service Communication skills Interpersonal skills Scheduling Registration Billing Payment collection Insurance plans Phone etiquette Data entry

Full job details

Location:

Dodson Medical Office Building

Department:

Psychiatry

Shift:

First Shift (United States of America)

Standard Weekly Hours:

40

Summary:

The Medical Receptionist is responsible for greeting the patients and establishing a friendly and positive in-take and check out encounter for each patient’s visit requiring excellent communication skills and the ability to adapt to changes in both staffing levels and patient volumes. The receptionist is responsible for maintaining patient flow, answering phones promptly and courteously, scheduling, registering, billing and payment collection activities for clinic patients while following all applicable policies and procedures. They will successfully learn and understand diversified insurance plans and medical terminology. 


Education & Experience:

  • High School graduate or equivalent required.
  • Customer service experience required.

Knowledge, Skills & Abilities:

  • Exhibit good interpersonal and communication skills. 
  • Maturity to withstand pressure that may arise in relation to the public and physician. 

Hours:

  • Monday to Thursday: 8:00am-5:00pm
  • Friday: 8:00am-2:00pm

About Cook Children’s:

Our not-for-profit organization is comprised of a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health company, surgery centers, health plan, health services, and health foundation. With more than 60 primary, specialty and urgent care locations throughout Texas, families can access our top-ranked specialty programs and network of services to meet the unique needs of their child. Cook Children's is honored to continually receive recognition for our outstanding efforts and outcomes in pediatric health care.

At Cook Children's, we're more than a health care system––we're your friends, neighbors and even family members. And we're parents too, so we can see the world through your eyes. We see what you're going through––and how we can help you and your child get the best care and support possible.
 


Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.


Cook Children’s is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.