Medical Receptionist / Patient Scheduling Coordinator
PATRIOT MEDICAL PC
- Location
- Onsite (Woodcliff Lake, NJ)
- Compensation
- $18 - $20/hr
- Employment
- Full-time
- Level
- Entry Level
Posted 6 days ago
About the role
Patriot Medical Health is a multispecialty medical group serving local communities, Veterans, and older adults. The role serves as the primary point of contact for patients, managing calls, coordinating provider schedules, and maintaining accurate records in the EMR system.
Skills
Patient scheduling
Medical reception
Customer service
Call center operations
Electronic medical records (EMR)
Multitasking
Communication
Data entry
Administrative support
Scheduling software
Insurance verification
Professionalism
Empathy
Benefits
- 401(k)
- Health insurance
- Paid time off
Perks
- Performance bonus
Full job details
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
Job Title: Medical Receptionist / Patient Scheduling Coordinator
Location: Woodcliff Lake, NJ (In-Office)
Job Type: Full-Time
Schedule: Monday – Friday, Daytime Hours (No weekends!)
Compensation: $18.00 - $20.00 per hour
About Patriot Medical Health
Patriot Medical Health is a growing multispecialty medical group dedicated to providing high-quality, compassionate care to our local communities, Veterans, and older adults. We believe that great patient care starts the moment someone picks up the phone. We are currently looking for a warm, reliable, and highly organized Medical Receptionist / Patient Scheduling Coordinator to be the welcoming voice of our Woodcliff Lake practice!
The Role
In this fast-paced and rewarding role, you will be the primary point of contact for our patients. You will manage incoming calls, coordinate provider schedules, and ensure patients get the care and appointments they need seamlessly.
What You’ll Do:
- Be the First Impression: Answer incoming calls from patients, hospitals, and pharmacies with a warm, professional, and empathetic demeanor.
- Manage the Schedule: Book, reschedule, and confirm patient appointments across our various medical specialties.
- Coordinate Care: Take accurate messages and promptly route urgent clinical questions to the appropriate nurses, medical assistants, or providers.
- Maintain Records: Accurately update patient demographics, insurance information, and pharmacy details in our Electronic Medical Record (EMR) system.
- Support the Team: Assist with general administrative tasks to keep the front office running smoothly and efficiently.
What We’re Looking For:
- Experience: 1+ years of experience in a high-volume receptionist, call center, or customer service role (prior medical office experience is a huge plus!).
- Communication Skills: A confident, friendly phone voice and the ability to speak clearly and compassionately with patients of all ages and backgrounds.
- Organization: A fantastic multitasker who can easily navigate computer systems while holding a conversation on the phone.
- Tech-Savvy: Comfortable learning and utilizing EMR systems, scheduling software, and basic office applications.
- Education: High school diploma or equivalent required.
Why Join Us?
- Work-Life Balance: Enjoy a stable Monday through Friday daytime schedule with absolutely no nights or weekends.
- Competitive Pay: Earn $18 to $20 per hour based on your experience.
- Supportive Culture: Work in a friendly, fast-paced office where your organizational skills are highly valued and recognized.
- Meaningful Work: Leave work every day knowing you were the reassuring voice that helped patients navigate their healthcare journey.
Ready to join the team?
If you love helping people, thrive in an administrative role, and want to be part of a healthcare team that truly cares, we want to hear from you. Apply today!
(Patriot Medical Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.)