Phlebotomist

Join our team as a phlebotomist and be a vital part of our healthcare mission. At TriHealth, you'll have the opportunity to work with patients of all ages, from infants to geriatrics, ensuring the highest quality specimens for diagnostic testing. 

As a key liaison for our laboratory, you'll make a difference every day by accurately processing physician orders and entering data into our LIS/HIS systems. We're looking for dedicated professionals who are passionate about patient care and eager to contribute to our award-winning team.

If you have a high school degree or GED, phlebotomy certification, and 1-2 years of experience, we'd love to hear from you. Apply now and help us continue to provide exceptional healthcare to our community.

Location: Bethesda North Hospital at 10500 Montgomery Road, Cincinnati, OH 45242

Work Hours:

• Full time, 80 hours bi-weekly
• Night shift 
• Weekend and Holiday rotation

Incentives & Benefits:

Our benefits package includes medical, dental, vision, paid time off, retirement plans, tuition reimbursement and more. For more information, please visit our benefits page: https://careers.trihealth.com/what-we-offer/benefits  

Minimum Job Requirements:

• High School Degree or GED is required
• Phlebotomy certification is preferred
• 1-2 years' experience in Phlebotomy is preferred

Job Overview:

This position serves as a liaison for an extensive variety of laboratory customers. This position procures quality specimens from adult, geriatric, pediatric and infant patients for diagnostic testing according to CLIA, TJC and CAP guidelines and may perform EKGs on outpatients. This position makes/receives telephone calls to/from customers, gathers data required for service and billing, answers questions and resolves issues. 

This position also completes documentation to meet OIG compliance guidelines which includes accurate interpretation and transcription of physician orders and LIS/HIS order entry. This position may receive incoming specimens, enters patient demographics and test orders using LIS/HIS systems, labels specimens, and distributes them to the proper lab departments for testing.

Key Responsibilities:

• Serve as a liaison for a wide variety of laboratory customers.
• Procure quality specimens from patients across different age groups for diagnostic testing.
• Perform EKGs on outpatients as needed.
• Make and receive telephone calls to/from customers, gather data required for service and billing, answer questions, and resolve issues.
• Complete documentation to meet OIG compliance guidelines, including accurate interpretation and transcription of physician orders and LIS/HIS order entry.
• Receive incoming specimens, enter patient demographics and test orders using LIS/HIS systems, label specimens, and distribute them to the appropriate lab departments for testing.

Working Conditions:

• Climbing: Occasionally
• Concentrating: Consistently
• Continuous Learning: Frequently
• Hearing (Conversation): Consistently
• Hearing (Other Sounds): Consistently
• Interpersonal Communication: Consistently
• Kneeling: Occasionally
• Lifting <10 Lbs.: Consistently
• Lifting 50+ Lbs.: Rarely
• Lifting 11-50 Lbs.: Frequently
• Pulling: Occasionally
• Pushing: Occasionally
• Reaching: Consistently
• Reading: Consistently
• Sitting: Consistently
• Standing: Consistently
• Stooping: Occasionally
• Talking: Consistently
• Thinking/Reasoning: Consistently
• Use of Hands: Consistently
• Color Vision: Consistently
• Visual Acuity (Far): Consistently
• Visual Acuity (Near): Consistently
• Walking: Consistently
   

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 

Serve: ALWAYS…

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"

• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist

• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS…

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met

• Offer patients and guests priority when waiting (lines, elevators)

• Work on improving quality, safety, and service 

Respect: ALWAYS…

• Respect cultural and spiritual differences and honor individual preferences.

• Respect everyone’s opinion and contribution, regardless of title/role.

• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS…

• Value the time of others by striving to be on time, prepared and actively participating.

• Pick up trash, ensuring the physical environment is clean and safe.

• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS…

• Acknowledge wins and frequently thank team members and others for contributions.

• Show courtesy and compassion with customers, team members and the community

Job keywords:

Lab Liaison Technician, Mobile Examiner, Patient Service Technician (PST), Phlebotomy Technician, Registered Phlebotomist, CPT, Medical Assistant