Lead, Medical Assistant

Job Details: Job Location: MCA - Memorial City Main - Houston, TX, Position Type: Full Time, Education Level: None, Salary Range: Undisclosed, Travel Percentage: Up to 25%, Job Shift: Day, Job Category: Other Positions, US Heart and Vascular is in need of a Lead Medical Assistant to join Memorial Cardiology Associates in Houston TX. Responsibilities: Leadership & Team Development Lead, mentor, and support Medical Assistants in daily operations. Train new Medical Assistants, ensuring competency and adherence to clinical workflows. Serve as a role model by demonstrating professionalism, accountability, positivity, and strong communication skills. Provide coaching, guidance, and support to team members while fostering teamwork and collaboration. Assist with conflict resolution and promote a positive, patient-centered culture. Clinical & Operational Oversight Assist staff with prior authorizations, cardiac clearances, and other clinical administrative tasks. Ensure all EKGs and clinical documents are scanned Monitor daily task completion and help maintain efficient patient flow. Assist with scheduling hospital procedures and other clinical support functions. Assist physicians with procedures as needed  Create weekly Medical Assistant schedules to send to Clinical Manager. Address and manage workflow assignments when team members are out of office. Inventory & Resource Management Monitor inventory levels of medical and clinical supplies. Ensure exam rooms and clinical areas remain properly equipped and operational. Quality, Compliance & Patient Care Promote compliance with HIPAA, OSHA, infection control, and organizational policies. Ensure accuracy in patient documentation, medication reconciliation, vital signs, and EKG procedures. Maintain high standards of patient service, confidentiality, and professionalism. Support patient safety initiatives and respond appropriately to urgent clinical situations within scope of practice. Ensure staff consistently follow clinical protocols and best practices. Requirements: Certified or Registered Medical Assistant preferred. Demonstrated leadership, communication, and organizational skills. Strong knowledge of cardiology clinical workflows and Electronic Health Records (EHR) systems. Ability to prioritize tasks, manage multiple responsibilities, and support a fast-paced clinical environment. Proven ability to train, mentor, and develop team members. Commitment to excellent patient care and continuous process improvement. Why Choose Us? Comprehensive benefits package Monday-Friday schedule CME allowance About Memorial City: Memorial City is a vibrant, Mixed-use district in West Houston, Texas, known for its combination of commercial, residential and recreational spaces. Anchored by the sprawling Memorial City Mall, the area offers a wide range of shopping, dining, and entertainment options. Memorial Hermann Memorial City Medical Center, one of the largest hospitals in the region, serves as a key landmark, providing top-tier healthcare services. The area is also home to several corporate offices, luxury hotels, and high-end apartments, making it a dynamic hub for both professionals and families. with easy access to major highways like I-10, Memorial City is conveniently located for those commuting to downtown Houston or the Energy Corridor, making it a desirable place to live, work, and visit. Qualifications: